Shipping & Delivery
At Smokers-Mall.com we have we have a commitment to Quality Products, Superior Service and a team of Highly Trained Specialists with your customer satisfaction as their number one priority.
We take pride in our reputation for quality and excellent products and 100% Guarantee Customer Satisfaction. If for any reason something goes wrong, please Contact Us and we will work to resolve the issue quickly and as professionally as we can.
USA Shipping Information
Shipping Methods: AIRMAIL EXPRESS PRIORITY MAIL and AIRMAIL REGISTERED MAIL
Orders are shipped by Registered/Express Mail from outside USA, therefore someone must be available to sign for the package during business hours.
Carrier: Delivered by USPS
DELIVERY TIMES AND COSTS
Delivery Time: 7-14 working days from shipping date (excludes weekends and public holidays).
Shipping Cost: $6/Carton
Delivery Time: 14-21 working days from shipping date (excludes weekends and public holidays).
Shipping Cost: FREE
The global pandemic of COVID-19 has impacted Postal Services all arround the world and delivery times may be longer than usual.
According to our experience during the last months, Express shipments may be delayed by 1-2 weeks while Standard shipments may experience delays averaging 3-4 weeks.
We are doing our best to assure delivery of shipments in a timely manner.
Delivery Guarantee 100% GUARANTEED DELIVERY
We guarantee delivery to your door. If you do not receive your shipment, we will either reship it or refund your money.
You may check here for Online Order Status and Tracking Numbers updates.
Additional Shipping Information
All products are shipped DISCREETLY in a plain mailing box, with no indication as to the contents.
All delivery addresses will be copied as per the customer input. If the carrier or post cannot deliver because of incorrect address then we reserve the right to charge an additional shipping fee when reshipped.
At its discretion, USPS will attempt one to two deliveries. If someone is not present to accept the package, USPS may decide not to leave it at the designated address and the package may be held for pick up at your local post office or returned to sender.
If your package is not left at the designated address, please contact your local post office for details .
We do not ship to APO/FPO addresses.
If you have any other questions regarding Shipping and Deliveries please don’t hesitate to Contact Us and we will do our best to get back to you with a reply as soon as possible.